Privacy policy

RED’s privacy policy is simple. We won’t share your information with anyone outside our organization not directly related to your trip. If you pay online with a credit card, your order is processed through Stripe, one of the global leaders in online commerce. Your credit card information is not available to us outside of your order and is not housed in our servers.

Please read below for our official privacy notice as required by Mexico’s National Institute of Transparency, Access to Information and Protection of Personal Data.

Privacy Notice

Who are we?
Desarrollo Regenerativo CPLN SAPI de CV DBA RED Travel México (RED), is located at Carretera a Pichilingue km 7.5, Local 50, Puerta Cortés, 23060, La Paz, B.C.S., BCS, México, and is responsible for the use and protection of our customer personal information, and with respect to this information we inform you of the following: 

For what purposes will we use your personal information?
The personal information that we collect from you will be used for the following purposes necessary to provide the services you have requested:

  •        Customer relations management
  •        Billing
  •        Logistics and operations of tours and additional services

Additionally, we will use your personal information for the following purposes that are not necessary  to provide the services you have requested, but allow us to provide you with better attention:

  •        Communicate to you news about RED as well as special offers and discounts

If you do not wish for us to use your personal information for this additional purpose, at any time you may convey this to us and opt out of RED communications. To opt out of RED communications you can send an email to with “Opt out” in the subject line.

Any request that RED not use your personal information for this additional purpose, will not serve as a motive for RED to deny the services and products that you request or purchase from us.

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